Eden Valley Self Catering cottage, North Lodge, Appleby-in-Westmorland, sleeps 6

Lovely Area But Poor Cleaner
We arrived when it was already dark so we parked directly outside the house as the carpark was pitch black with no lights, the owner of the castle asked us to move the car which I fully understood we was on the grass, Been a lady on my own with a small baby I said I will once I've unpacked the car, whilst the house was well equipped there was hairs on two of the beds. And it was infested with black lady birds which my children was petrified of, they were in every room but a lot more in the living room. And we also had to fill the hot tubs as it was only a quarter way full so couldn't use it the first night as it was then cold. I would also like to say I read the guest book and the page about the manager coming to the house was there must have been ripped out. There was cobwebs every where and hairs in the bath and sink. Skirting boards wasn't spotless either, I put my suitcase on the top of wardrobe and when I took it down the yesterday morning to pack it it was filthy. Also found a vape under the bed and I don't smoke just glad my children didn't find it ! We did spill something and had to wipe it up with a towel then found the mop near the boiler, wanted to wash them before we left but strangely enough for such a big house no washing machine. It was beautiful place in a nice area but if I'm paying a premium to stay somewhere I expect it to be spotless beds should be moved and cleaned under regularly, Also dog biscuits on floor behind kitchen door I don't have a dog!! I have taken pictures if I can add them I will, will only let me add 10 photos
Shawy19799
2023-02-13